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Employee Engagement: what, why and how?

In this infographic we show facts & influencing factors of engaged and disengaged employees. Every week, we’ll post two of them on LinkedIn. We hope you find the facts as interesting as we do, and if you have any other facts, please don’t hesitate to email us at

Let’s start with what is employee engagement?

Gallup defines engaged employees as: “… those who are involved in, enthusiastic about and committed to their work and workplace”. Not to be confused with employee satisfactionor employee happiness. Employee engagement is often placed under the umbrella of employee experience.

Why is employee engagement important?

Numerous studies (referenced in the infographic on the right) show the pro’s and con’s of (dis)engaged employees and companies that work actively on employee engagement.

Engaged Employees:

. Highly engaged employees call in sick 41% less than disengaged employees
. Companies with the highest engagement-score had an average 1-year operating margin of 27%
. Highly engaged employees put forth 57% more effort
. A company with highly engaged employees, experiences 70% less safety incidents than a company with low engaged employees
. Highly engaged employees are 87% less likely to leave their companies

Disengaged Employees:

. Companies with low engagement scores had an average operating margin just under 10%
. Disengaged employees cost organizations $3,400 a year for every $10.000 in annual salary in 2013
. In the US in 2013, about 70% of the employees was disengaged

And how can employee engagement be improved?

These factors are important for employee engagement:
. Personal learning & development: besides stimulating work is the possibility to learn and grow important for engagement
. Good management & leadership: a positive relation with the manager and a manager who listens to the employee stimulates engagement
. Clarity of vision & mission of the company, and the clear role of the employee to help to achieve this support engagement
. Collaboration & knowledge sharing: by being able to explain insights, work together, and feeling part of a group, employee engagement can be increased

Personal learning & development

Listen to individuals needs and provide easy-access e-learning tools and courses

Good management & leadership

Clear and personalised communication. Horizontal, vertical and crossed

Clarity of vision & mission

Let employees know where the company is going, why and how they can contribute

Collaboration & knowledge sharing

By sharing insights and working together, employee engagement is increases